Make a Claim

We see claims management as a critical element of our service to you. This is why we pride ourselves on our claims management process.

We know what it’s like, and what you need


One of the many benefits of using Numerisk is having access to professional claims management services.

A claim can be stressful, time-consuming, and challenging to navigate without professional support. With Numerisk’s claims management services, your claim will be managed by one of our highly experienced team members.

For Urgent Matters

For any urgent matters, please get in touch with either your adviser or the number below.

1300 001 283

For urgent matters regarding property insurance where your property may be at immediate risk, please contact the emergency services in your state or territory. Please ensure that you also alert our office or insurer as soon as practicable.

Our involvement in your claim


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Advocacy

Having strong support to navigate the various discussions that take place is critical. Numerisk will ensure that your claim is managed promptly and, where necessary, actively advocate your position with insurers to provide the best outcome possible. With our guidance, we will support you through the claims process while minimising the impact on you, your time, and your business.

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Technical Support

Access to technical resources that can interpret policy coverage, negotiate with insurers and provide advice more broadly on your claim is one of many resources you will have available at your disposal.

As part of the EBN group, Numerisk will offer an extensive array of professionals able to provide deep technical claims expertise.

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Some important points to consider

Never admit to any liability with any claimant or third party. It’s also important not to make any offers or negotiate to settle any complaint without first contacting Numerisk and your insurer.

Get prepared with any documentation, client records, file notes, and other resources that may serve the defense of your claim.

Make a Claim

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This information contained on this website is general in nature and should not be relied on as advice (personal or otherwise) because your personal needs, objectives and financial situation have not been considered. Before deciding whether a particular product is right for you, please consider your personal circumstances, as well as any applicable Product Disclosure Statement, Target Market Determination and full policy terms and conditions, available from Numerisk on request. All representations on this website in relation to the insurance products we arrange are subject to the full terms and conditions of the relevant policy.